Privacy Policy
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information.
Frequently asked questions
Here are some common questions about our company.
You can reach our customer support team by emailing at wecare.kahaani@gmail.com or calling +91 9090010127, or using whatsapp button available on our website. Our dedicated team is available to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
We offer a 7-day return policy for all products if they are not customised or altered. Items must be in their original condition, unused, and include the tag. Refunds are initiated within 48 hours after the returned product passes quality checks.Refunds will reflect in your account within 3-5 business days.Refunds will be issued to your original payment method or as store credit, based on your preference.
Kahaani by SH CLOTHING ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure your information remains safe and confidential. By visiting or purchasing from our website or store, you agree to the practices outlined in this policy.
Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.
You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to review their privacy policies.
We use cookies and similar tracking technologies to:
- Remember your preferences and shopping cart items.
- Analyze website traffic and usage trends.
- Tailor advertisements and promotions.
You can choose to disable cookies through your browser settings, though this may limit certain functionalities of our website.
We do not sell, trade, or otherwise transfer your information to outside parties, except:
- Third-Party Service Providers: We may share information with vendors who assist with payment processing, order fulfillment, and customer support.
- Legal Compliance: We may disclose information to comply with legal obligations or protect our rights.
We use your information to:
- Process and complete your purchases.
- Communicate with you about orders, products, or services.
- Personalize your shopping experience.
- Improve our website and services.
- Conduct market research and improve our product selection.
- Inform you of special offers, events, or product launches (with your consent